Contact Us

Orders ship within 1 to 2 business days, and you receive an email with your tracking number as soon as your order leaves our workshop. U.S. standard delivery takes 2 to 5 business days after shipping. See our Shipping Policy for all delivery times.

Contact us as soon as possible with your order number. If your order has not shipped yet, we can usually change the model, color or address, or cancel it.

You have 30 days from delivery. Returns for a defect, transit damage or a wrong item are completely free. For change-of-mind returns we send a prepaid label and deduct only its cost from your refund. Read the full Returns & Exchanges policy.

Yes. Orders placed on or after July 1, 2026 are covered by our 1-Year Manufacturing Warranty against defects in materials and workmanship, such as loose stitching or failing hardware. Normal wear, accidents and misuse are not covered.

Yes, we ship worldwide with DHL. International standard delivery takes 3 to 6 business days after shipping, and Express arrives in 1 to 3 business days. Import duties and taxes are paid by the recipient.

Every case is cut for one specific phone model, so choose the exact model on the product page (for example iPhone 17 Pro, not iPhone 17). Not sure? Send us your phone model through the form above and we will point you to the right case.