Refund Policy

This page explains how refunds work after a return. For the full return process, see our Returns & Exchanges policy.

How much is refunded

Reason for the return	Refund
Manufacturing defect, damage in transit, or wrong item or model sent by us	Full order amount, including any shipping you paid. Return shipping is free.
Change of mind	Item price minus the cost of the prepaid return label. Shipping charges paid at checkout are not refunded.

We do not charge a restocking fee.

When the refund arrives

We check your return when it arrives and refund your original payment method. Most banks show the refund within 5 to 10 business days after that. You receive an email from us as soon as the refund is issued.

Store credit and exchanges

If you prefer, we can issue store credit for the same amount or ship a different model or color instead. We do not charge shipping on the new item.

When a refund may be reduced

• Change-of-mind returns must be unused and come back in the original gift box. If an item shows wear, we contact you before deciding on a partial refund or returning the item to you.
• Personalized items and items marked "Final Sale" are not refundable unless they arrive defective or with an error on our side.

Problems after 30 days

Defects that appear after the return window are handled under our 1-Year Manufacturing Warranty for orders placed on or after July 1, 2026.

Questions about a refund? Contact us with your order number.