Orders are typically shipped within 1-3 business days from the time your order is received.
Yes, you may request an expedited shipping during the check out.
If you request a laser engraving on your product, please tell us what you would like us to write and where exactly you want it to be placed through an e-mail message addressed to firstname.lastname@example.org
Yes you can, within the limits of our ability, please contact us through email@example.com, and tell us in detail how you would like us to custom make a product for you. We’ll do our best to meet your expectations.
No, you can’t return or exchange any custom made product since we won’t be able to sell them again.
Yes, if you are not 100 % satisfied with your purchase, you can return your item(s) within 30 days of the shipping date for a refund, exchange or store credit (excluding original shipping costs) on the condition that the product and all of its packaging materials are in resellable condition (unused and undamaged).
We use full-grain cow leather in all our products without exception (the best quality of existing leather types).